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  • Take Care of the Customer
    By joel on May 25, 2012 | 227 Comments227 Comments  Comments

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    Property managers are more than happy to help the everyday storage customer any way they needed it. Not every customer can be helped, but a good property manager will give a valiant effort and do what they can in order to take care of the customer. That is the name of the game, taking care of the customer. If you are in the position of property manager and customers walk out of the store unhappy, you are at fault. There are currently property managers in the self storage industry that will consistently turn away a ready to rent customer. They have to weeded out and terminated. Why though would a manager treat a customer that way?

    As a property manager you have to do your best in order to get customers to rent with you. The more people that rent with you, the better you look and people will start to realize how great of a facility you have. The more you help a person the more the word will spread. Some managers will say that it is not a hard task to rent to people. The people walk into their facility and say that they need storage and the manager finds what they need then rents them a space. Some managers are very good about renting spaces to people who walk in their door.

    Many people say that customer service is lost and no one has great customer service any more. That can not be further from the truth. In the self storage industry some property managers say that having great customer service over their competition wins them customers. If you look at other companies some will not take the time to do different things in terms of how they treat the customer. Some places might not even acknowledge the customer just walked in the door. How can you expect to get more people to rent with you if you can’t even say hi as they walk into your establishment?

    Customers pick up on how they are treated in a self storage facility. They just want to be treated the way they feel they deserve. Now there are some companies that decide to take it too far and might go over the top when it comes to their service. They also have the possibility of scaring people off. No customer wants ridiculous service when they just simply want a storage space. We need to make sure that we just are doing as the customer wants and sometimes go above and beyond to ensure they know they are getting taken care of. Property managers make sure that they are fulfilling any promise to the customer. That will get you the most recognition when you follow through with what you told them. Customers will find out about your facility from all kinds of different ways. Now that they found you and they meet you, it’s time to razzle dazzle them. Of course do not be fake and just show them what makes your company stand out over theirs.

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  • Answer the Phone
    By joel on April 23, 2012 | 434 Comments434 Comments  Comments

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    When you call a company that you desperately need to get an answer from and they don’t answer, how do you feel? Most people would not really have any kind of emotion the first time they contact the company and they don’t answer. What kind of emotions are flowing through a person who calls a company and they do not answer more than two or three times? How you are getting pretty upset. All you want to do is call the company you need to and get your situation resolved. Why does that have to be so hard? It would seem that everyone has been in this situation once or twice.

    As a property manager, you have a lot of things to do that maybe the general public does not understand. All the general public wants to know that if they need you, they can reach you. Sometimes customers do not realize the scope of your responsibility nor do they think that you are human and could possibly get sick. With that said, you also need to have some thing in place to where if you can’t answer the phone, someone else does. If this is not an option for you, then make sure that you have a good messaging system to where the customer can leave a message. The key is returning that customer’s message.

    We have all been in that place where a company did not answer our phone calls when we needed them to. It made us very upset and we questioned whether or not we wanted to do business with that company. Don’t let customers think that about your company. Make sure you answer every phone call you can and return every message you get. Treat the customer the way you want to be treated.

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  • Come on Down to the Facility
    By joel on March 8, 2012 | 262 Comments262 Comments  Comments

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    What would you do if you walked into a facility that was completely disgusting? Most people would turn around and walk back out. Other people might consider still going through with renting a storage space. Would it be different if the manager told you they had a nice and super clean facility on to find out they were lying? How would that affect your self storage experience? Would that make you not trust other things they said or did? If you say no to this question, you are definitely in the minority.
    Many managers ask the customer they are speaking with over the phone that they invite them to come down and see the facility. They do this for a couple of different reasons. They do this to get the customer to compare different facilities and also to get the customer to come down to their facility. Many property managers think that if they can get the customer to come in to their facility, the customer will rent from them. They believe that they have the best of what is offered in the self storage world. The property managers also want you to see how their competition does not take care of their property. This is to their advantage.
    What makes a customer decide to rent a storage space? This has been the age long question that many owners have contemplated. There is not a unique system of things that can help one facility rent more spaces than the next one. One of the things that can help a property manager with getting the customer to decide to rent with them is deciding to be completely truthful with the customer. If you tell the caller something about your facility or what you can do for them, follow through with those thoughts. If you are asked something by a customer and you are unsure whether or not you can do it, tell the customer that. Do not make a promise that you can not keep.
    The disconnection between the manager and the customer sometimes is the expectations of storage. If the customer comes down to the facility and they see something completely different than is described then they will not be pleased. So when you tell the customer about your facility, be as truthful as possible. It is completely ridiculous to think that you can lie to a person and it not come back to bite you. It is very simple to sell to the customer what you have and hope for the best. The customer only expects you as a property manager to give accurate information.
    The customer will go down to the facility that they believe is the best for them. They will visit as many facilities as they feel they need or not visit any facilities at all. It is there choice. Always be ready for a customer when they come into your facility. It is always great when the customer ahs already spoken to you and now they see they can trust you as you have told the truth about your facility. When you ask the customer to come on down to your facility, you are inviting them into your world of self storage. You always want to put your best foot forward. There is nothing like hearing a customer come in telling you that the competition’s storage units are disgusting while yours are spotless.

    What would you do if you walked into a facility that was completely disgusting? Most people would turn around and walk back out. Other people might consider still going through with renting a storage space. Would it be different if the manager told you they had a nice and super clean facility on to find out they were lying? How would that affect your self storage experience? Would that make you not trust other things they said or did? If you say no to this question, you are definitely in the minority.

    Many managers ask the customer they are speaking with over the phone that they invite them to come down and see the facility. They do this for a couple of different reasons. They do this to get the customer to compare different facilities and also to get the customer to come down to their facility. Many property managers think that if they can get the customer to come in to their facility, the customer will rent from them. They believe that they have the best of what is offered in the self storage world. The property managers also want you to see how their competition does not take care of their property. This is to their advantage.

    What makes a customer decide to rent a storage space? This has been the age long question that many owners have contemplated. There is not a unique system of things that can help one facility rent more spaces than the next one. One of the things that can help a property manager with getting the customer to decide to rent with them is deciding to be completely truthful with the customer. If you tell the caller something about your facility or what you can do for them, follow through with those thoughts. If you are asked something by a customer and you are unsure whether or not you can do it, tell the customer that. Do not make a promise that you can not keep.

    The disconnection between the manager and the customer sometimes is the expectations of storage. If the customer comes down to the facility and they see something completely different than is described then they will not be pleased. So when you tell the customer about your facility, be as truthful as possible. It is completely ridiculous to think that you can lie to a person and it not come back to bite you. It is very simple to sell to the customer what you have and hope for the best. The customer only expects you as a property manager to give accurate information.

    The customer will go down to the facility that they believe is the best for them. They will visit as many facilities as they feel they need or not visit any facilities at all. It is there choice. Always be ready for a customer when they come into your facility. It is always great when the customer ahs already spoken to you and now they see they can trust you as you have told the truth about your facility. When you ask the customer to come on down to your facility, you are inviting them into your world of self storage. You always want to put your best foot forward. There is nothing like hearing a customer come in telling you that the competition’s storage units are disgusting while yours are spotless.

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  • It is Good to Laugh
    By joel on February 24, 2012 | 300 Comments300 Comments  Comments

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    Many say that laughter is the best medicine. This is definitely true. Those who laugh more and are more upbeat are not depressed or stressed as most other individuals out there. Laughing is a sign of joy and a sign of positive energy. What do you think happens if you actually share a laugh with another individual? Most likely you will brighten up their day and actually possibly help them to see that today can be just as happy if you let it be. What do you think would happen if you are able to share a laugh or a chuckle with the different customers you come in contact with? You will be surprised at the result.
    Property managers need to know that it is not a secret that the customer knows they are trying to sell them something. The quicker the manager realizes this, the better. Sometimes they go a little crazy trying to figure out how to pull one over on the customer, but the more honest they are with the customer the better. It would also be a great thing to know that if they treat the customer with respect and the way they would like to be treated the better. If a manager greeted the customer with a warm greeting, introduced their selves and listened to the customer’s situation, the customer would be very appreciative of that. Now that you have engage the customer in a good conversation, you know a little bit about them, and you realize you are not trying to trick them into doing something they are not comfortable with, all will be well.
    There are many tips that you will come across that will help you take care of the customer and also to make them feel comfortable. Use all of those tips at the right time of course. What you should also try to do, if it is a comfortable time is to try to add humor or a chuckle to the conversation. Hopefully it is not uncomfortable.  Make sure you do not try to force it. If you try to force the issue it will come across funny. It should come naturally. Sometimes you will find that the customer will give you an opportunity to share a chuck and will laugh even at their selves. That is great. Go with the flow.
    After you share a chuckle it definitely seems that the rest of the conversation is opened up to anything that can come to mind. The customer is definitely more relaxed and they would be more susceptible to listening to whatever was being said. Now you have developed some rapport with the customer and they see you as less threatening. You are in the perfect position. Now everything you say could be trusted, but ensure that you don’t do or say anything that could make the tide turn against you. Sharing a chuckle or a laugh with the customer is a great thing. Everyone will be happy and you will turn a potential customer into a renter.

    Many say that laughter is the best medicine. This is definitely true. Those who laugh more and are more upbeat are not depressed or stressed as most other individuals out there. Laughing is a sign of joy and a sign of positive energy. What do you think happens if you actually share a laugh with another individual? Most likely you will brighten up their day and actually possibly help them to see that today can be just as happy if you let it be. What do you think would happen if you are able to share a laugh or a chuckle with the different customers you come in contact with? You will be surprised at the result.

    Property managers need to know that it is not a secret that the customer knows they are trying to sell them something. The quicker the manager realizes this, the better. Sometimes they go a little crazy trying to figure out how to pull one over on the customer, but the more honest they are with the customer the better. It would also be a great thing to know that if they treat the customer with respect and the way they would like to be treated the better. If a manager greeted the customer with a warm greeting, introduced their selves and listened to the customer’s situation, the customer would be very appreciative of that. Now that you have engage the customer in a good conversation, you know a little bit about them, and you realize you are not trying to trick them into doing something they are not comfortable with, all will be well.

    There are many tips that you will come across that will help you take care of the customer and also to make them feel comfortable. Use all of those tips at the right time of course. What you should also try to do, if it is a comfortable time is to try to add humor or a chuckle to the conversation. Hopefully it is not uncomfortable.  Make sure you do not try to force it. If you try to force the issue it will come across funny. It should come naturally. Sometimes you will find that the customer will give you an opportunity to share a chuck and will laugh even at their selves. That is great. Go with the flow.

    After you share a chuckle it definitely seems that the rest of the conversation is opened up to anything that can come to mind. The customer is definitely more relaxed and they would be more susceptible to listening to whatever was being said. Now you have developed some rapport with the customer and they see you as less threatening. You are in the perfect position. Now everything you say could be trusted, but ensure that you don’t do or say anything that could make the tide turn against you. Sharing a chuckle or a laugh with the customer is a great thing. Everyone will be happy and you will turn a potential customer into a renter.

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  • Forgetting The Gate Code
    By joel on January 11, 2012 | 335 Comments335 Comments  Comments

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    Many times when someone rents a storage unit they may not visit their unit very often as with the caller I spoke with a few days ago. I’ll never forget how frustrated they where to begin with and how the call ended.  They arrive to the storage facility and could get their gate code to work. They thought the store made a mistake. When a customer comes in and uses their gate code, as a property manager, we do not change it at all. We leave the codes alone so the custoemer can use it again. If we do need to change it, we will make sure we contact the customer. Unfortunately, many customers do for them.
    More times than not, It turns out that they had forgotten to simply use the symbols before and after the gate code in order to enter the gate. Although it was written with their code, it wasn’t entered. They felt a bit silly but were extremely happy that they didn’t have to wait until the next day when the store reopened. They are happy now, but they sometimes again need to be reminded of that when they have to access their storage unit after months of it being idle.

    Many times when someone rents a it storage unit they may not visit their unit very often as with the caller I spoke with a few days ago. I’ll never forget how frustrated they where to begin with and how the call ended.  They arrive to the storage facility and could get their gate code to work. They thought the store made a mistake. When a customer comes in and uses their gate code, as a property manager, we do not change it at all. We leave the codes alone so the customer can use it again. If we do need to change it, we will make sure we contact the customer. Unfortunately, many customers do for them.

    More times than not, It turns out that they had forgotten to simply use the symbols before and after the gate code in order to enter the gate. Although it was written with their code, it wasn’t entered. They felt a bit silly but were extremely happy that they didn’t have to wait until the next day when the store reopened. They are happy now, but they sometimes again need to be reminded of that when they have to access their storage unit after months of it being idle.

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  • The Customer is Number One
    By joel on January 9, 2012 | 256 Comments256 Comments  Comments

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    As a property manager we have all kinds of responsibilities to ensure the store runs well. Not many customers know or pretend to know what we do on a daily basis. We try to have a list or responsibilities to do every day and we try not to get behind on our duties. Now of course we do have to also take care of our customers which have the highest priority on our list. In fact I know I would put a stop to anything else I was doing in order to take care of the customer, especially if it is a new renter. This is of course no matter what time of night it is.
    A new renter of a storage unit arrived at their unit about 45 minutes before the store closed last night. They had a moving truck fully loaded with movers. The only problem was there was an orange lock on the unit, which meant that we had placed it on their unit. We do that so that no one puts their stuff in a lock when they are not supposed to. Regardless of the explanation, she was so upset. She just bought the unit and wanted to know why the store would place that on her unit, although earlier that day, I did tell her to put a lock on it before she left. It is for the safety and protection of the company and the customer that we lock up each unit that is empty before I leave for the night.
    She was happy to know that the property manager was available to assist her in taking it off and that the reason why they had it on the unit was so no one could move their things into the unit accidently. She had plenty of time that night to move her belongings inside the storage space. The customer is our number one priority when it comes to our daily duties, so I am glad that we could make another customer happy.

    As a property manager we have all kinds of responsibilities to ensure the store runs well. Not many customers know or pretend to know what we do on a daily basis. We try to have a list or responsibilities to do every day and we try not to get behind on our duties. Now of course we do have to also take care of our customers which have the highest priority on our list. In fact I know I would put a stop to anything else I was doing in order to take care of the customer, especially if it is a new renter. This is of course no matter what time of night it is.

    A new renter of a storage unit arrived at their unit about 45 minutes before the store closed last night. They had a moving truck fully loaded with movers. The only problem was there was an orange lock on the unit, which meant that we had placed it on their unit. We do that so that no one puts their stuff in a lock when they are not supposed to. Regardless of the explanation, she was so upset. She just bought the unit and wanted to know why the store would place that on her unit, although earlier that day, I did tell her to put a lock on it before she left. It is for the safety and protection of the company and the customer that we lock up each unit that is empty before I leave for the night.

    She was happy to know that the property manager was available to assist her in taking it off and that the reason why they had it on the unit was so no one could move their things into the unit accidently. She had plenty of time that night to move her belongings inside the storage space. The customer is our number one priority when it comes to our daily duties, so I am glad that we could make another customer happy.

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  • Packing Up Your Valuables
    By joel on September 27, 2011 | 86 Comments86 Comments  Comments

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    It is very important for you to ensure that everything you pack up will be safe and packed carefully as you are moving from place to place. You can go to your local self storage facility and talk to the property manger there to see if they have some products to help you. They will have bubble wrap, tap and even boxes to help assist you in your packing. Below are a couple of tips that you can use when you are trying to pack up for the big moving day. In addition to these tips, do not hesitate to talk to the property manager to see if they have any additional tips for you to pack.
    Not many people want to repurchase everything they have in their homes. They want to ensure that what they are bringing with them is property wrapped whether they deem it valuable or not. In the same respect you do not want to do a lot of clean up or scrubbing of your valuables when unpacking. When wrapping up your glassware and not to get ink all over them you can get unprinted new paper. Putting items in the dishwasher to have they cleaned versus scrubbing them with your fingernail or scrub brush is a lot better.
    When planning to pack or packing your valuables in a hurry, you could run out of packing paper. In a pinch and you don’t have enough paper to wrap your dishes use paper plates between them. Not many people think of this as a way to pack their dishes or other valuables, but it makes perfect sense. This way you do not have to worry about the dishes jostling around.
    If you are going to store items for long term get totes and you can color coordinate them to know what is inside. When you go back to your self storage unit to visit or to get something out, you do not want to move everything around in order to get to that one item. Organizing the self storage unit in a manageable way is ideal. If you have questions about packing, or how to store your belongings properly, talk with your property manager.

    It is very important for you to ensure that everything you pack up will be safe and packed carefully as you are moving from place to place. You can go to your local self storage facility and talk to the property manger there to see if they have some products to help you. They will have bubble wrap, tap and even boxes to help assist you in your packing. Below are a couple of tips that you can use when you are trying to pack up for the big moving day. In addition to these tips, do not hesitate to talk to the property manager to see if they have any additional tips for you to pack.

    Not many people want to repurchase everything they have in their homes. They want to ensure that what they are bringing with them is property wrapped whether they deem it valuable or not. In the same respect you do not want to do a lot of clean up or scrubbing of your valuables when unpacking. When wrapping up your glassware and not to get ink all over them you can get unprinted new paper. Putting items in the dishwasher to have they cleaned versus scrubbing them with your fingernail or scrub brush is a lot better.

    When planning to pack or packing your valuables in a hurry, you could run out of packing paper. In a pinch and you don’t have enough paper to wrap your dishes use paper plates between them. Not many people think of this as a way to pack their dishes or other valuables, but it makes perfect sense. This way you do not have to worry about the dishes jostling around.

    If you are going to store items for long term get totes and you can color coordinate them to know what is inside. When you go back to your self storage unit to visit or to get something out, you do not want to move everything around in order to get to that one item. Organizing the self storage unit in a manageable way is ideal. If you have questions about packing, or how to store your belongings properly, talk with your property manager.

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  • Self Storage Insurance
    By joel on August 23, 2011 | No Comments  Comments

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    As property managers you have to ensure that you are doing whatever you can to protect the customer as well as your business. Without customers coming in to rent you will not have a business to run. So for those property managers who are all about their business and put the customers on the back burner, they might want to rethink their stance. Believe it or not some property managers actually do not know that most of things they are selling to the customer as a feature are actually ways to ensure the safety of the customer. These features include a secure gating system, security cameras and also some type of coverage on their belongings.
    Insurance coverage or some other sort of protection plan is not easily accepted by some people, including those who rent a self storage unit. You may notice more storage companies are taking the route of requiring or at least offering and encouraging renters to have coverage of their items they store. With the torrent of natural disasters that have occurred over the last few years, you can say those who had coverage whose unit was caught in a tornado or such were lucky to at least have something they could recoup. Those who did not, unfortunately were out of luck.
    This time the caller I just spoke with decided to play it safe and make sure to ask about the coverage so he could apply for it. They felt they could never know when something could happen to their belongings so they wanted to have a security blanket. Just like insurance on their car, home and also on their life, self storage insurance is there to protect what you hold dear. Not everyone can come out of pocket to purchase the things they want or have lost. So when a property manager is offering you self storage insurance, do not give them a hard time. If you did not think what you were storing was important, you would just take it to the dump and be done with it. Instead you are storing these belongings. So ensure that your belongings are insured.

    As property managers you have to ensure that you are doing whatever you can to protect the customer as well as your business. Without customers coming in to rent you will not have a business to run. So for those property managers who are all about their business and put the customers on the back burner, they might want to rethink their stance. Believe it or not some property managers actually do not know that most of things they are selling to the customer as a feature are actually ways to ensure the safety of the customer. These features include a secure gating system, security cameras and also some type of coverage on their belongings.

    Insurance coverage or some other sort of protection plan is not easily accepted by some people, including those who rent a self storage unit. You may notice more storage companies are taking the route of requiring or at least offering and encouraging renters to have coverage of their items they store. With the torrent of natural disasters that have occurred over the last few years, you can say those who had coverage whose unit was caught in a tornado or such were lucky to at least have something they could recoup. Those who did not, unfortunately were out of luck.

    This time the caller I just spoke with decided to play it safe and make sure to ask about the coverage so he could apply for it. They felt they could never know when something could happen to their belongings so they wanted to have a security blanket. Just like insurance on their car, home and also on their life, self storage insurance is there to protect what you hold dear. Not everyone can come out of pocket to purchase the things they want or have lost. So when a property manager is offering you self storage insurance, do not give them a hard time. If you did not think what you were storing was important, you would just take it to the dump and be done with it. Instead you are storing these belongings. So ensure that your belongings are insured.

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  • Self Storage Counselors
    By joel on August 21, 2011 | 1 Comment1 Comment  Comments

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    People go to college for many years to become counselors. These people really want to be able to help those that are in need. They want to be able to help turn the hard, emotional life of a person around for the better. They stay deep in the books and they do a lot of research to be able to speak into the life of a person that is going through some dramatic and hard times. Counselors know that people will come to them with their concerns and they feel they must find a way to help them out. Many get involved in counseling where other people get involved in counseling for the money potential. It would seem though that people find other methods in order to get their problems off of their chest without paying a counselor.
    I spoke with someone who was in an unfortunate situation due to some recent hard times. She was very tight on money and needed to move from her current living situation immediately. She did not know how she was going to pay for everything. I told her I would try to get her the best possible deal.  I found her an inexpensive unit that included the first month for rent free of charge. She only had to come up with about twenty five dollars to get moved in to a large unit. That just made it that much easier for her to pay for a few other things that were greatly needed. She was so happy she was crying.
    Sometimes when a customer calls in they have a situation that they do not know how to solve. With that said, some property managers actually become counselors because they are there to listen, help and make suggestions for the customer. When the customer realizes that the property manager knows what they are talking about, they will be more than happy to take their advice and their suggestions. Usually you will find that the customer will be pleasantly surprised with the outcome. Property managers have helped so many people in the self storage industry not just with self storage, but also with their situation. It would seem as if most self storage property managers are self storage counselors.

    People go to college for many years to become counselors. These people really want to be able to help those that are in need. They want to be able to help turn the hard, emotional life of a person around for the better. They stay deep in the books and they do a lot of research to be able to speak into the life of a person that is going through some dramatic and hard times. Counselors know that people will come to them with their concerns and they feel they must find a way to help them out. Many get involved in counseling where other people get involved in counseling for the money potential. It would seem though that people find other methods in order to get their problems off of their chest without paying a counselor.

    I spoke with someone who was in an unfortunate situation due to some recent hard times. She was very tight on money and needed to move from her current living situation immediately. She did not know how she was going to pay for everything. I told her I would try to get her the best possible deal.  I found her an inexpensive unit that included the first month for rent free of charge. She only had to come up with about twenty five dollars to get moved in to a large unit. That just made it that much easier for her to pay for a few other things that were greatly needed. She was so happy she was crying.

    Sometimes when a customer calls in they have a situation that they do not know how to solve. With that said, some property managers actually become counselors because they are there to listen, help and make suggestions for the customer. When the customer realizes that the property manager knows what they are talking about, they will be more than happy to take their advice and their suggestions. Usually you will find that the customer will be pleasantly surprised with the outcome. Property managers have helped so many people in the self storage industry not just with self storage, but also with their situation. It would seem as if most self storage property managers are self storage counselors.

    People go to college for many years to become counselors. These people really want to be able to help those that are in need. They want to be able to help turn the hard, emotional life of a person around for the better. They stay deep in the books and they do a lot of research to be able to speak into the life of a person that is going through some dramatic and hard times. Counselors know that people will come to them with their concerns and they feel they must find a way to help them out. Many get involved in counseling where other people get involved in counseling for the money potential. It would seem though that people find other methods in order to get their problems off of their chest without paying a counselor.

    I spoke with someone who was in an unfortunate situation due to some recent hard times. She was very tight on money and needed to move from her current living situation immediately. She did not know how she was going to pay for everything. I told her I would try to get her the best possible deal.  I found her an inexpensive unit that included the first month for rent free of charge. She only had to come up with about twenty five dollars to get moved in to a large unit. That just made it that much easier for her to pay for a few other things that were greatly needed. She was so happy she was crying.

    Sometimes when a customer calls in they have a situation that they do not know how to solve. With that said, some property managers actually become counselors because they are there to listen, help and make suggestions for the customer. When the customer realizes that the property manager knows what they are talking about, they will be more than happy to take their advice and their suggestions. Usually you will find that the customer will be pleasantly surprised with the outcome. Property managers have helped so many people in the self storage industry not just with self storage, but also with their situation. It would seem as if most self storage property managers are self storage counselors.

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  • Successful Property Management
    By joel on August 8, 2011 | 310 Comments310 Comments  Comments

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    There are property managers over many different businesses. You will find that someone is in charge of making sure the every day operation of the facility is top notch. Many people want to be in charge but they do not want the responsibility that is assigned to such a duty. They want the power and the money but do not want to deal with the responsibility of actually taking care of the issue at hand. If this is what you are expecting then there is no reason for you to be a property manager.
    Over the property manager you will see an owner. The owner will make sure that their properties are running well. They want to ensure their property managers are running their facilities the way that was previously discussed and laid out. If something is different than the original plan, they would like to know why the property manager decided to go in that direction. These owners want to put someone in charge that is able to handle the business as well as any issue that could arise. The first or second sign that a property manager is not measuring up to expectations, they will certainly look for a replacement.
    As a property manager you do have a lot of freedom to do as you wish with the business in terms of bring new customers in and ensuring they are taken care of. You also have a set of rules that you need to follow to ensure that the daily operation is running smoothly. Take your time as a property manager seriously because it is a great job to have if you can handle it. If you have great communication with the owner and a great understanding they will typically not bother you much. This is of course when they check in you tell them everything they need to hear and want to see.
    There will be great rewards for being a property manager but do not squander them because you want freedom, money and power. You might not realize it but you have the power to make many people very please because you have helped them. Also you will have to make decisions that could potentially make person very upset. You can try to prepare yourself as much as you can but it is very hard dealing with the emotions of another person. Take being a property manager seriously and you will succeed.

    There are property managers over many different businesses. You will find that someone is in charge of making sure the every day operation of the facility is top notch. Many people want to be in charge but they do not want the responsibility that is assigned to such a duty. They want the power and the money but do not want to deal with the responsibility of actually taking care of the issue at hand. If this is what you are expecting then there is no reason for you to be a property manager.

    Over the property manager you will see an owner. The owner will make sure that their properties are running well. They want to ensure their property managers are running their facilities the way that was previously discussed and laid out. If something is different than the original plan, they would like to know why the property manager decided to go in that direction. These owners want to put someone in charge that is able to handle the business as well as any issue that could arise. The first or second sign that a property manager is not measuring up to expectations, they will certainly look for a replacement.

    As a property manager you do have a lot of freedom to do as you wish with the business in terms of bring new customers in and ensuring they are taken care of. You also have a set of rules that you need to follow to ensure that the daily operation is running smoothly. Take your time as a property manager seriously because it is a great job to have if you can handle it. If you have great communication with the owner and a great understanding they will typically not bother you much. This is of course when they check in you tell them everything they need to hear and want to see.

    There will be great rewards for being a property manager but do not squander them because you want freedom, money and power. You might not realize it but you have the power to make many people very please because you have helped them. Also you will have to make decisions that could potentially make person very upset. You can try to prepare yourself as much as you can but it is very hard dealing with the emotions of another person. Take being a property manager seriously and you will succeed.

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