Questions we ask our clients

Thanks for coming over to the property management blog, where we keep our eye on the world of property management. Here are some questions we ask our clients to make sure we are serving them well.

How well are you tracking the results of the leads and reservations we send you?

Do you know what an average rental is worth to you?

How long is your average stay?

What is your conversion rate of PhoneSmart leads, reservations and appointments?

How many rentals per site did we help you write last month?

What was the first month’s dollar value of the rentals we helped you write last month?

What was the projected dollar value of last month’s rentals based on your average stay?

Are your managers calling the leads, reservations aand appointments as soon as they are received?

Are your managers and leasing agents doing an effective sales follow up?

How are we doing?

Do we know your property as well as we should?

Are we selling your best features?

Are we giving you the what you need to rent units to the leads and reservations?

What can we do to improve the way we handle your properties?

What should we be doing differently?

What other services do you wish we offered?

Bye for now, Tron

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.