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Outside Storage Inconsistencies

It would seem as if different self storage facilities have different ideas on what is acceptable with parking. Many people will allow certain types of vehicle to be stored in their parking lot or inside of the storage unit. This is not a big deal to the facility managers because they just tell the customers what can and what cannot be stored there. For the consumer calling around, to be told no on what another facility told them yes could be nerve racking. It would be good if everyone had the same thought process on parking.
For many storage facilities, out side parking spaces are meant for vehicles that have wheels. I spoke with a young man who wanted to rent an outside parking space to put his canoe. It wasn't on a trailer. He stated that he didn't need to put it inside of a storage unit as he was used to storing it outside of his home anyway. Unfortunately this wasn't an option at a storage facility. The customer tried even harder to convince me that other facilities would store it, it just wasn’t an option for my facility. I didn’t leave him without an option though.
Luckily I had another option which was a drive up storage unit and it was a 5x15 unit. It wasn't very expe...

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  • Outside Storage Inconsistencies
    By joel on January 15, 2012 | No Comments Comments
    It would seem as if different self storage facilities have different ideas on what is acceptable with parking. Many people will allow certain types of vehicle to be stored in their parking lot or inside of the storage unit. This is not a big deal to the facility managers because they just tell the customers what can and what cannot be stored there. For the consumer calling around, to be told no on what another facility told them yes could be nerve racking. It would be good if everyone had the same thought process on parking.
    For many storage facilities, out side parking spaces are meant for vehicles that have wheels. I spoke with a young man who wanted to rent an outside parking space to put his canoe. It wasn’t on a trailer. He stated that he didn’t need to put it inside of a storage unit as he was used to storing it outside of his home anyway. Unfortunately this wasn’t an option at a storage facility. The customer tried even harder to convince me that other facilities would store it, it just wasn’t an option for my facility. I didn’t leave him without an option though.
    Luckily I had another option which was a drive up storage unit and it was a 5×15 unit. It wasn’t very expensive, it met the needs of the caller and it came with great security features. It was a win, win situation for everyone. Now he had room in his backyard to install the new playground for his kids.

    It would seem as if different self storage facilities have different ideas on what is acceptable with parking. Many people will allow certain types of vehicle to be stored in their parking lot or inside of the storage unit. This is not a big deal to the facility managers because they just tell the customers what can and what cannot be stored there. For the consumer calling around, to be told no on what another facility told them yes could be nerve racking. It would be good if everyone had the same thought process on parking.

    For many storage facilities, out side parking spaces are meant for vehicles that have wheels. I spoke with a young man who wanted to rent an outside parking space to put his canoe. It wasn’t on a trailer. He stated that he didn’t need to put it inside of a storage unit as he was used to storing it outside of his home anyway. Unfortunately this wasn’t an option at a storage facility. The customer tried even harder to convince me that other facilities would store it, it just wasn’t an option for my facility. I didn’t leave him without an option though.

    Luckily I had another option which was a drive up storage unit and it was a 5×15 unit. It wasn’t very expensive, it met the needs of the caller and it came with great security features. It was a win, win situation for everyone. Now he had room in his backyard to install the new playground for his kids.

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    Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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  • Outside Storage Inconsistencies
    By joel on January 15, 2012 | No Comments Comments
    It would seem as if different self storage facilities have different ideas on what is acceptable with parking. Many people will allow certain types of vehicle to be stored in their parking lot or inside of the storage unit. This is not a big deal to the facility managers because they just tell the customers what can and what cannot be stored there. For the consumer calling around, to be told no on what another facility told them yes could be nerve racking. It would be good if everyone had the same thought process on parking.
    For many storage facilities, out side parking spaces are meant for vehicles that have wheels. I spoke with a young man who wanted to rent an outside parking space to put his canoe. It wasn’t on a trailer. He stated that he didn’t need to put it inside of a storage unit as he was used to storing it outside of his home anyway. Unfortunately this wasn’t an option at a storage facility. The customer tried even harder to convince me that other facilities would store it, it just wasn’t an option for my facility. I didn’t leave him without an option though.
    Luckily I had another option which was a drive up storage unit and it was a 5×15 unit. It wasn’t very expensive, it met the needs of the caller and it came with great security features. It was a win, win situation for everyone. Now he had room in his backyard to install the new playground for his kids.

    It would seem as if different self storage facilities have different ideas on what is acceptable with parking. Many people will allow certain types of vehicle to be stored in their parking lot or inside of the storage unit. This is not a big deal to the facility managers because they just tell the customers what can and what cannot be stored there. For the consumer calling around, to be told no on what another facility told them yes could be nerve racking. It would be good if everyone had the same thought process on parking.

    For many storage facilities, out side parking spaces are meant for vehicles that have wheels. I spoke with a young man who wanted to rent an outside parking space to put his canoe. It wasn’t on a trailer. He stated that he didn’t need to put it inside of a storage unit as he was used to storing it outside of his home anyway. Unfortunately this wasn’t an option at a storage facility. The customer tried even harder to convince me that other facilities would store it, it just wasn’t an option for my facility. I didn’t leave him without an option though.

    Luckily I had another option which was a drive up storage unit and it was a 5×15 unit. It wasn’t very expensive, it met the needs of the caller and it came with great security features. It was a win, win situation for everyone. Now he had room in his backyard to install the new playground for his kids.

    [Post to Twitter] Tweet This Post 

    Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

  • Keeping Calm in Troubling Situations
    By joel on January 13, 2012 | No Comments Comments
    As a property manager, we have to try to be ready for anything that comes our way. Now of course we can only do so much to prepare for different things. In reality we just hope that we do not have to deal with certain things that could possibly come up. If they do, we have to take a deep breath and try to find a solution for the issue. For instance, people will call about billing issues, trouble with the gate, and so forth. This morning, I had a very common problem that had the chance to go either way in terms of it being trouble.
    This morning a self storage renter called me who was at her storage unit trying to get the door to open. She was a bit flustered because she was in a hurry to get to a wedding. The wedding gift she purchased was inside of her storage unit and she couldn’t get to it. She didn’t know what to do. She said she came to the office, but couldn’t find anyone to help her. She said was able to get the lock off the door but couldn’t slide the latch over. She ended up calling the number to my facility and I was there to answer it. It was a roll up door so I told her to step on the handle which pulled the door down further so she could slide the latch over. She was elated, grabbed the gift and away she went to enjoy the wedding.
    This was a situation in which it could have been very bad. The door was stuck, and I might have had to go out there to calm the customer down or get someone to the facility in order to get the door over. That would have cost the company money. Luckily, I was quick on my feet in thinking and I was able to get the customer taken care of. I was very happy it wasn’t anything serious.

    As a property manager, we have to try to be ready for anything that comes our way. Now of course we can only do so much to prepare for different things. In reality we just hope that we do not have to deal with certain things that could possibly come up. If they do, we have to take a deep breath and try to find a solution for the issue. For instance, people will call about billing issues, trouble with the gate, and so forth. This morning, I had a very common problem that had the chance to go either way in terms of it being trouble.

    This morning a self storage renter called me who was at her storage unit trying to get the door to open. She was a bit flustered because she was in a hurry to get to a wedding. The wedding gift she purchased was inside of her storage unit and she couldn’t get to it. She didn’t know what to do. She said she came to the office, but couldn’t find anyone to help her. She said was able to get the lock off the door but couldn’t slide the latch over. She ended up calling the number to my facility and I was there to answer it. It was a roll up door so I told her to step on the handle which pulled the door down further so she could slide the latch over. She was elated, grabbed the gift and away she went to enjoy the wedding.

    This was a situation in which it could have been very bad. The door was stuck, and I might have had to go out there to calm the customer down or get someone to the facility in order to get the door over. That would have cost the company money. Luckily, I was quick on my feet in thinking and I was able to get the customer taken care of. I was very happy it wasn’t anything serious.

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    Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

  • Be Creative, Go Get the Business!
    By admin on February 16, 2008 | No Comments Comments

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    Do not wait for the business to come to you, go get it yourself. Residential management cannot always sit behind the desk and wait for the phone to ring like a high school boy waiting a on girl to call him on a Saturday night. If it does not happen, you wasted valuable time on the job. Like all businesses, residential properties have slow times of the year too. So instead of sitting behind the computer playing video card games during drought periods, residential management can take advantage of the slow time by promoting the business. This can be done in two ways. Residential management can promote using a computer or he can leave the residential property and promote in person. 

    The winter months are slow for many industries including automobile, self storage, and real estate. All are looking for ways to increase business during the drought period. Residential management and real estate agents could really benefit from one another if they work together. And it does not take much effort. Residential management could simply email a real estate agent or walk into a real estate office and meet some of the agents. Real estate agents are the first people to meet people who are relocating to the area. Who better to become friendly with than someone who shows homes to people needing a place to live. Real estate agents can benefit from residential management too. They can recommend agents to tenants who are relocating from the residential property. So it is a win-win situation. A simple email inquiry will do, but meeting them in person is better.

    Join the local Chamber of Commerce. Not only will you get the occasional free meal and drink, you will get to participate in the network web of local business owners and other people hungry for business. You never know who you will be schmoozing with. They might be looking for a new residential property for themselves or know someone else who is looking. That is what networking is about, to promote your business. If you are in residential management for a self storage company, you will shake hands with many business owners who will need self storage for commercial storage products.

    Residential management can get together with the homeowners association to have a neighborhood garage sale. First the residents will be happy to get rid of some old closet storage. Second, a garage sale will bring people to the neighborhood or to the residential building. If residential management puts up a huge sign that advertises we have vacancies, maybe you can get a few new tenants out of it. Have the rental contracts ready to be signed.

    If residential management has a college or university nearby, put up fliers or pamphlets on bulletin boards. Residential management might be able to catch some students relocating during the winter break. If so, you will want them to think of your residential property when they are looking for a new pad. Many students transfer from other schools during the winter. Residential management will want to catch them before another residential management does. Drop off a few business cards and fliers at the registration office or guidance office. While they waiting on line at least they will have some reading material.

    The possibilities are boundless. Be creative and think of other types of businesses or people that could be looking for a new apartment during the winter.

    Kentucky Storage Units

    StorageMart 10700 W 159th Street Orland Park, IL 60146

    Furniture Storage

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    Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

    • Working Well Together
      If you are blessed not to have to work on a daily basis, count your blessings. There are many people...
    • Storage Options
      What are the different types of storage you could go with?  It’s a common question, and most of t...
    • Hiring Requirements
      Here are some helpful tips when you are trying to determine who will be a great for your company. So...
    • Never Sacrifice Quality
      Never Sacrifice Quality There will come a time in which you want to get something done quickly just ...
    • Maintaining your Professionalism
      Maintaining your Professionalism As a person that is in kind of profession that is involved in custo...
    • Quality Self Storage Advice
      People do not always realize but there is a lot of different things that goes into making sure your ...
    • Why Hire a Call Center For Self Storage
      There are many self storage companies out there that are trying to figure out how to ensure each cus...
    • Quality Right the First Time
      I do not think there is anyone out there that likes to clean up the messes that are made by other pe...

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