RSS

Self Storage

Outside Storage Inconsistencies

It would seem as if different self storage facilities have different ideas on what is acceptable with parking. Many people will allow certain types of vehicle to be stored in their parking lot or inside of the storage unit. This is not a big deal to the facility managers because they just tell the customers what can and what cannot be stored there. For the consumer calling around, to be told no on what another facility told them yes could be nerve racking. It would be good if everyone had the same thought process on parking.
For many storage facilities, out side parking spaces are meant for vehicles that have wheels. I spoke with a young man who wanted to rent an outside parking space to put his canoe. It wasn't on a trailer. He stated that he didn't need to put it inside of a storage unit as he was used to storing it outside of his home anyway. Unfortunately this wasn't an option at a storage facility. The customer tried even harder to convince me that other facilities would store it, it just wasn’t an option for my facility. I didn’t leave him without an option though.
Luckily I had another option which was a drive up storage unit and it was a 5x15 unit. It wasn't very expe...

Video

Storage Mart Self Storage
  • Outside Storage Inconsistencies
    By joel on January 15, 2012 | No Comments Comments
    It would seem as if different self storage facilities have different ideas on what is acceptable with parking. Many people will allow certain types of vehicle to be stored in their parking lot or inside of the storage unit. This is not a big deal to the facility managers because they just tell the customers what can and what cannot be stored there. For the consumer calling around, to be told no on what another facility told them yes could be nerve racking. It would be good if everyone had the same thought process on parking.
    For many storage facilities, out side parking spaces are meant for vehicles that have wheels. I spoke with a young man who wanted to rent an outside parking space to put his canoe. It wasn’t on a trailer. He stated that he didn’t need to put it inside of a storage unit as he was used to storing it outside of his home anyway. Unfortunately this wasn’t an option at a storage facility. The customer tried even harder to convince me that other facilities would store it, it just wasn’t an option for my facility. I didn’t leave him without an option though.
    Luckily I had another option which was a drive up storage unit and it was a 5×15 unit. It wasn’t very expensive, it met the needs of the caller and it came with great security features. It was a win, win situation for everyone. Now he had room in his backyard to install the new playground for his kids.

    It would seem as if different self storage facilities have different ideas on what is acceptable with parking. Many people will allow certain types of vehicle to be stored in their parking lot or inside of the storage unit. This is not a big deal to the facility managers because they just tell the customers what can and what cannot be stored there. For the consumer calling around, to be told no on what another facility told them yes could be nerve racking. It would be good if everyone had the same thought process on parking.

    For many storage facilities, out side parking spaces are meant for vehicles that have wheels. I spoke with a young man who wanted to rent an outside parking space to put his canoe. It wasn’t on a trailer. He stated that he didn’t need to put it inside of a storage unit as he was used to storing it outside of his home anyway. Unfortunately this wasn’t an option at a storage facility. The customer tried even harder to convince me that other facilities would store it, it just wasn’t an option for my facility. I didn’t leave him without an option though.

    Luckily I had another option which was a drive up storage unit and it was a 5×15 unit. It wasn’t very expensive, it met the needs of the caller and it came with great security features. It was a win, win situation for everyone. Now he had room in his backyard to install the new playground for his kids.

    [Post to Twitter] Tweet This Post 

    Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

  • Outside Storage Inconsistencies
    By joel on January 15, 2012 | No Comments Comments
    It would seem as if different self storage facilities have different ideas on what is acceptable with parking. Many people will allow certain types of vehicle to be stored in their parking lot or inside of the storage unit. This is not a big deal to the facility managers because they just tell the customers what can and what cannot be stored there. For the consumer calling around, to be told no on what another facility told them yes could be nerve racking. It would be good if everyone had the same thought process on parking.
    For many storage facilities, out side parking spaces are meant for vehicles that have wheels. I spoke with a young man who wanted to rent an outside parking space to put his canoe. It wasn’t on a trailer. He stated that he didn’t need to put it inside of a storage unit as he was used to storing it outside of his home anyway. Unfortunately this wasn’t an option at a storage facility. The customer tried even harder to convince me that other facilities would store it, it just wasn’t an option for my facility. I didn’t leave him without an option though.
    Luckily I had another option which was a drive up storage unit and it was a 5×15 unit. It wasn’t very expensive, it met the needs of the caller and it came with great security features. It was a win, win situation for everyone. Now he had room in his backyard to install the new playground for his kids.

    It would seem as if different self storage facilities have different ideas on what is acceptable with parking. Many people will allow certain types of vehicle to be stored in their parking lot or inside of the storage unit. This is not a big deal to the facility managers because they just tell the customers what can and what cannot be stored there. For the consumer calling around, to be told no on what another facility told them yes could be nerve racking. It would be good if everyone had the same thought process on parking.

    For many storage facilities, out side parking spaces are meant for vehicles that have wheels. I spoke with a young man who wanted to rent an outside parking space to put his canoe. It wasn’t on a trailer. He stated that he didn’t need to put it inside of a storage unit as he was used to storing it outside of his home anyway. Unfortunately this wasn’t an option at a storage facility. The customer tried even harder to convince me that other facilities would store it, it just wasn’t an option for my facility. I didn’t leave him without an option though.

    Luckily I had another option which was a drive up storage unit and it was a 5×15 unit. It wasn’t very expensive, it met the needs of the caller and it came with great security features. It was a win, win situation for everyone. Now he had room in his backyard to install the new playground for his kids.

    [Post to Twitter] Tweet This Post 

    Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

  • Keeping Calm in Troubling Situations
    By joel on January 13, 2012 | No Comments Comments
    As a property manager, we have to try to be ready for anything that comes our way. Now of course we can only do so much to prepare for different things. In reality we just hope that we do not have to deal with certain things that could possibly come up. If they do, we have to take a deep breath and try to find a solution for the issue. For instance, people will call about billing issues, trouble with the gate, and so forth. This morning, I had a very common problem that had the chance to go either way in terms of it being trouble.
    This morning a self storage renter called me who was at her storage unit trying to get the door to open. She was a bit flustered because she was in a hurry to get to a wedding. The wedding gift she purchased was inside of her storage unit and she couldn’t get to it. She didn’t know what to do. She said she came to the office, but couldn’t find anyone to help her. She said was able to get the lock off the door but couldn’t slide the latch over. She ended up calling the number to my facility and I was there to answer it. It was a roll up door so I told her to step on the handle which pulled the door down further so she could slide the latch over. She was elated, grabbed the gift and away she went to enjoy the wedding.
    This was a situation in which it could have been very bad. The door was stuck, and I might have had to go out there to calm the customer down or get someone to the facility in order to get the door over. That would have cost the company money. Luckily, I was quick on my feet in thinking and I was able to get the customer taken care of. I was very happy it wasn’t anything serious.

    As a property manager, we have to try to be ready for anything that comes our way. Now of course we can only do so much to prepare for different things. In reality we just hope that we do not have to deal with certain things that could possibly come up. If they do, we have to take a deep breath and try to find a solution for the issue. For instance, people will call about billing issues, trouble with the gate, and so forth. This morning, I had a very common problem that had the chance to go either way in terms of it being trouble.

    This morning a self storage renter called me who was at her storage unit trying to get the door to open. She was a bit flustered because she was in a hurry to get to a wedding. The wedding gift she purchased was inside of her storage unit and she couldn’t get to it. She didn’t know what to do. She said she came to the office, but couldn’t find anyone to help her. She said was able to get the lock off the door but couldn’t slide the latch over. She ended up calling the number to my facility and I was there to answer it. It was a roll up door so I told her to step on the handle which pulled the door down further so she could slide the latch over. She was elated, grabbed the gift and away she went to enjoy the wedding.

    This was a situation in which it could have been very bad. The door was stuck, and I might have had to go out there to calm the customer down or get someone to the facility in order to get the door over. That would have cost the company money. Luckily, I was quick on my feet in thinking and I was able to get the customer taken care of. I was very happy it wasn’t anything serious.

    [Post to Twitter] Tweet This Post 

    Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

    • Unique Moving Tips
      There is not an exact science to moving, but there are many property managers who will give you a co...
    • Technology Will Get you Customers
      Technology has grown over the years and has made things much easier for us. Previously in order to p...
    • Stopping the Shop Around
      Had a call yesterday for RV parking and wanted indoor, I told him sure I can help you with that we h...
    • Renting Over the Phone
      There have been some calls from people that need to rent a storage space for their house hold goods....
    • Need For Storage
      It would seem as if there is special need for self storage for many different people. No matter what...
    • Moving Service
      If you need a truck rental, you may be able to rent one from the facility that you are renting your ...
    • Do Not Settle On The Wrong Size
      For the right price, you can just about store anything. If you are looking for a prime spot, you may...
    • Understanding Your Units
      Climate control is something a lot of people know little about when looking for storage.  Most peop...

Copyright © 2012 Property Management Blog.
A project of Storage Mart Self Storage Provider.