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  • Announcement
    • Property Management Rules of Engagement
      Sometimes tenants pester the life out of their rental property manager. However, one of the most imp...
    • Self Storage Article Directory
      Announcement Our partners at Self Storage Owner have added two new articles to their Self Storage A...
    • Great Experiences
      This is what people are looking for when they deal with you too. They want you to try to make their ...
    • More about Prospects
      Your job is to find a way to help your prospect realize that they are going to rent from you. You al...
    • Self Storage and selling
      Let’s continue to assume that self-storage is a selling game. This means you are selling to people...
    • Concerns
      The other concern that people will bring up when you say, “Since availability is limited, the best...
    • Get inside the renter’s mind
      The question is: to rent or not to rent? Many times, we think that our customer is a mysterious anim...
    • Prices
      If you’ve got to give price too early, “That 10x10 is only $98 and here’s what $98 buys you at...
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  • How To Manage A Self Storage Property
    By admin on March 12, 2010 | No Comments  Comments

    Are you trying to make sure that you are managing your self storage property well? Are you worried that your managerial techniques are putting off potential renters? Are you worried that you are not making a very good impression on people? If so, then you are not alone. Many self storage professionals could stand to touch up on their interpersonal skills and their managerial skills. Rest assured, though, that with a little bit of training, you are going to be able to overcome your managerial problems. As with anything else, reader, practice makes perfect. If you are willing to sit down and practice, then you are going to overcome your problems with ease.

    Of course, part of being confident is knowing, really knowing, that you are doing a good job. If you do not think that you are doing a good job, then you might very well end up putting off your customers. Your customers are going to be able to tell if you are not confident in the services that you offer, so it is of utmost importance that you get a handle on your operation and smile with confidence each and every time that a new customer comes walking through your doors.

    Part of being confident, here, is making sure that you are doing your work as efficiently as possible. Thus, if you do not have all of the self storage software that you are going to need to do your work quickly and well, then you are going to have to be sure that you are looking into precisely what your options are. Be sure that you buy some software that is going to be able to help you keep track of the day to day happenings of your property, tracking such things as late payments, security breaches, and the like. If you do not have a software package that can achieve these sorts of things for you, then you are truly wasting your time and money.

    Of course, the last thing that you are going to want to do, here, is let your stress level show when you are dealing with employees and customers. If an employee or customer can tell that you are very stressed out, then they are going to lose faith in the services that you provide. Thus, no matter how much you are dealing with, be sure that you can set your problems aside and don a smile when you are dealing with another person. Your attitude, and your general disposition, are going to make or break a sale, and very easily.

    Finally, here, always be sure that you are not forgetting about the competition. You do not exist in a vacuum. As such, you have to be sure that you are adjusting to the deals and specials that your competitors are offering. If you cannot match a special, then you had better come up with something of your own, or you are going to lose your tenants left and right. If there is no way for you to offer a special at the time, then you are going to have to be sure that you are giving a sales pitch that justifies the absence of a special at your property. You are going to have to make it seem that much better.

    At the end of the day, you are going to be able to rope in all of the customers that come your way. It is all about appearances, reader. Put on a good presentation, and be sure that your mood and your disposition do not putt off your incoming customers.

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    Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

  • Apply For A Property Management Job
    By admin on February 23, 2010 | No Comments  Comments

    If you are applying for positions as a residential property manager, you are going to want to be sure that you really understand what you are getting yourself into at the end of the day. While you may not think that there is much that goes into running a residential property, there are actually a surprising number of skills that you are going to have to pick up in order to make your company proud. Of course, if you are ready and willing to do a little bit of homework before you take on your new occupation, then you are not going to have to worry about very much at all at the end of the day. You are going to be able to prepare yourself for your new work just fine.

    First, you are going to want to be sure that you are getting yourself exposed to some of the software programs that your companies are going to have you use. While you may not think so at first, there is actually a great deal of software that goes into running a residential property. You are going to have to be familiar with the process of taking payments, as your company is going to have a program that you use to collect your rent. Likewise, you are going to want to be sure that you have exposed yourself to some basic spreadsheet software, as you are going to have to feel comfortable with keeping your eyes on all of your tenants at once. If you are not able to spot late payments and problem tenants from a distance, then you are not going to make your company all that happy with your performance at the end of the day.

    Of course, any good property manager is also going to be good at performing routine maintenance on his or her property. Thus, before you begin calling around for these kinds of jobs, you are going to have to be sure that you are knowledgeable when it comes to making everyday repairs. When someone has a garage door break, or when someone experiences problems with their plumbing, you are going to have to be sure that you are taking the necessary steps to take care of everything quickly and efficiently. The last thing that you are going to want, here, is to let your problems fester, as that is going to amount to you losing a great many of your tenants over time. Tenants do not appreciate it when they have to wait for you to make a repair, or to call a proper repairman. By knowing how to perform basic repairs yourself, you can guarantee that you are always going to be quick to respond to problems that occur on your property.

    Finally, here, you are going to have to be sure that you are putting yourself through some basic sales training. Part of what you are going to be doing, here, is selling your homes and units to customers. Of course, no one is going to be renting a unit over the phone, so you are going to have to be sure that you are not too shy or too forceful when it comes to delivering a sales presentation in person. If you do not have previous experience in sales, then you are going to want to be sure that you are putting yourself through some kind of training program before you even begin to apply for these positions.

    If you really set your mind to it, then you are going to be able to land the job that you are looking around for. It is just going to take a little bit of hard work.

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    Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.